I ordered a floating frame the end of March and it was not shipped until May 5th. It arrived last Monday and it does not have any of the hardware to attach the canvas to the frame. Should that have been included with the frame? And if so, could it be sent to me now?
KeenART: Yes, we have shipped the missing items.
Reta R., | outstanding quality The quality of the canvas prints we had made were outstanding. I loved working with the team - they were patient, made changes for me, helped guide me on their site on how to place the order. I work for a school and we have printed round and horizontal prints. Both are fantastic and they know how to crop. You won\'t be disappointed.
Susan S., Dayton | Nice picture frames The frames you built for me look great. There was one issue with one corner missing 3 of 4 screws. As you included extra screws I was able to fix that. I appreciated that the order included all the hardware needed to complete the mounting. The paintings look great.
Jaafer, | Hello, I just wanted to reach out again to thank you for everything. My client received their prints and I had a chance to tour their offices today to see them mounted on the wall. They look spectacular! Thank you for answering all my questions and for your help with everything through this process. I'll have another large order coming soon and I will absolutely be doing business with you again!
Tony, |